Shipping Policy 

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All purchased items will be shipped within 3-5 business days. Due to the current COVID-19 pandemic, there may be some delays in shipping. We will inform you via email if your order is effected.

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Returns/Exchanges Policy 

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If you are not fully satisfied with your purchase you may return or exchange it in unused condition within 14 days of receipt. Please email veraspiecesllc@gmail.com with your order # and issue. Once the goods have been returned in accordance with the instructions given, your credit card, excluding shipping charges,  will be credited. Vera's Pieces will provide the return label via email.

 

If you requested an exchange, your new goods will be processed for shipment once the returned items are received and inspected. For credit card refunds, please allow up to 7-10 business days for the refund to be reflected on your account.

 

*Refund Policy for Orders Returned, marked as "Undeliverable"

All returns received are immediately processed and refunded accordingly for the item received minus shipping costs.  If our courier returns an order that is determined “undeliverable" due to refusal of delivery or an incorrect address being supplied at the time the order is placed, the customer will need to contact Vera's Pieces for a resolution. For the purpose of this policy, the term "incorrect address" includes but is not limited to missing suite, apartment, building numbers, incorrect street, city, or state names, or any other missing or incorrect information that causes the order to be deemed undeliverable.

 

*Final Sale Items: Some of our items, such as all sale section items, are sold as a final sale. Other promotions, vouchers or Codes may not be combined with sale section or sample sale events. Please allow up to 3-5 business days for the sale items to be shipped. Sale section prices are for select styles and colors only and do not apply to other similar styles. Prices are valid only while supplies last.

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For more information, please email us at Veraspiecesllc@gmail.com or call (678) 880-9718.

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